INTERNATIONAL SHIPMENT POLICY
- All our shipments are booked via International Courier services(Fedex, DHL) offering international service.
- International Shipping charges for all items include shipping, packaging & tracking.
- International shippments goes through Sri Lankan custom clearnce so please be patient.
- Gemstone once studded in the ring or any other jewelry will not be applicable for Replacement OR Refund.
- As all gems are natural so there is no lifetime exchange or returns and refunds.
- All international shipments are covered under trade agreements by Government of Sri Lanka, incase some restrictions are there and shipments are not able to go through, 100% refund against payment received will be given.
DOMESTIC SHIPMENT POLICY
For more details please call us on helpline number, watsapp or write to firstname.lastname@example.org
RECEIVED INCORRECT OR DAMAGED GOODS
- Incase of any damaged/incorrect product is received, inform within 24 hours.
- Unfortunately, if the information is not received within 24 hours, no store credits/refunds will be processed.
- If case the box in which the item has arrived has extensive visible damage, you are requested to contact us.
- Import duties, taxes, and customs charges are not included in the item price or shipping cost.
- These charges are as per law of land & will be the buyer’s responsibility.