INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes RORAGEMS a trustworthy choice for purchasing gemstones?

RORAGEMS is a trustworthy choice for purchasing gemstones for several reasons. First and foremost, we are a registered business that has been operating since 2021, with a solid reputation built on providing high-quality gemstones. We ensure that our stones are directly sourced from miners, allowing us to offer only natural, authentic gemstones.

Our commitment to transparency and customer satisfaction is key, and we welcome any questions or doubts you may have. Feel free to visit our showroom to see the gemstones in person, where our knowledgeable staff will be happy to assist you with any inquiries. At RORAGEMS, we take pride in delivering a trustworthy, reliable, and personalized experience for all our customers.

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. However, please note that there may be slight variations in color due to differences in lighting during photography. Rest assured, the overall quality, size, and other specifications will match the description provided.

Is it possible to view the gemstone live online before I purchase?

Yes, we can arrange a convenient time for a live online viewing and discussion, allowing you to see the gemstone in real time and address any questions before making your purchase.

Do you ship internationally?

Absolutely! We ship to over 80 countries using reliable logistics partners. Please note customs duties may apply depending on your location.

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